The posting, as the record holds it
ITIL Specialist, Mid
The ITIL Specialist, Mid leads the design, implementation, and continual refinement of ITIL-aligned service management processes to strengthen the stability, consistency, and performance of IT services. This role assesses current incident, problem, change, request, and release workflows, identifies operational gaps, and produces optimized processes aligned with business objectives, governance frameworks, and federal IT requirements. Operating at a journeyman level, the specialist collaborates with process owners, service desk teams, operations, and project stakeholders to establish standard p
- Employer
- ASM Research, An Accenture Federal Services Company
- Seniority
- Mid-level
- Work arrangement
- Onsite
- Location
- Topeka, KS, 66625
- Posted
- May 2026
- Employer size
- Medium employer
- Staffing / agency
- No — direct employer
- Pay range
- $110,000 – $142,437 / yr
- Posting id
- job-6b3c3497-c0ab-4d15-a3d9-020e0eb1a31b
Skills named in the aditil frameworkprocess documentationkpi developmentincident management toolsanalytical communication
The record stores no application link for any posting — this is the listing as the corpus holds it, direct employer postings from large U.S. employers.