The posting, as the record holds it
Help Desk – INTL Colombia
Job Description This is a fully remote Help Desk role open to candidates based in Colombia, supporting a large enterprise with users across retail stores, distribution centers, and corporate teams. The technician will serve as the first point of contact for IT issues via phone, email, and chat, managing and resolving tickets through ServiceNow. Daily support includes troubleshooting POS systems used in retail stores, assisting with printers and scanners (Lexmark, Zebra), resolving PC hardware and software issues, and addressing basic network connectivity problems. The role requires strong cu
- Employer
- Insight Global
- Seniority
- Mid-level
- Work arrangement
- Remote
- Location
- Phoenix, AZ, 85067
- Posted
- Apr 2026
- Employer size
- Large employer
- Staffing / agency
- Yes — staffing or agency reposter
- Pay range
- Not disclosed in the ad
- Posting id
- job-9677d2f1-3ae9-4bfa-94f2-275850f86492
Skills named in the adservicenowmicrosoft 365microsoft teamscisco jabberspanishpos troubleshootingretail it supportlexmark printerszebra printersnetwork connectivityspanish bilingual
The record stores no application link for any posting — this is the listing as the corpus holds it, direct employer postings from large U.S. employers.